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Connecting People and Places
Our customers, supported by a team of sales and highly experienced design professionals, create products that improve the quality of the waiting experience for people who occupy their facilities. Lawrence’s design services help you envision, create, and sustain great environments for your customers through interactive workshops, consulting engagements, and partnering.
Envision what's possible
Imagine your ideal customer environment with workplace strategy and consulting.
Create your ideal environment
Transform your vision into reality with environment renderings using the latest engineering technology and delivery.
Sustain your strategy
Keep meeting your objectives with account management and operations.
We are proud to showcase the result of their forward-thinking and planning efforts. Each story includes unique challenges, and creative solutions.
Case Study 1
Large household retailer with over 126 stores across Europe faced the unique problem of wanting to create an easy to use and highly visible queue management system for their customers whilst not wanting to compromise on valuable retail space.
Working closely with the Tensator Group design engineers and account managers the retailer was able to come up with a unique In-Q merchandising system which achieved their goals by- Communicating cashier locations
- Visually guiding customers to line point of entrance
- Create a visual stunning merchandising system to maximize sales
- Promote, inform and sell to their captive in line audience using graphical media in various forms, from LCD screens to interchangeable static display systems
Adding the Lawrence eQ call forward system to their queue management system also allowed the retailer to track store service performance and analysis customer waiting times ultimately leading the retailer to improve store performance in these areas.
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